Contact us

Please Note: Due to the current work on hand, it may take longer than usual for us to respond to your query (up to 2 weeks). If you are registering an intent to claim or your query is urgent, please phone or use our online services (where applicable).

You can contact Centrelink in lots of ways or you may like to try our online services.

Telephone us
You can telephone us using this useful list of phone numbers.
Write to us
Find your nearest Centrelink Customer Service Centre's street and postal addresses.
Tell us what you think
This form is available in English and 12 other languages to download and print out. Complete and return the form in an envelope using the free reply-paid address.
Find us
Find your nearest Centrelink Customer Service Centre, Agent or Access Point throughout Australia.
Message us
You can send us a message to request a service or offer feedback.
Register for a payment
You can advise us of your intention to claim a payment.
Public suggestion schemes
Our policy departments welcome your suggestions.

Please note: Centrelink Customer Service Centres and Call Centres may be closed for business on National and State Public Holidays.

Did you find what you were looking for? You can also try the A-Z list, quick links, search, site help or send us feedback on how to make this a better website.

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