logo-Centrelink

Public suggestion schemes

Centrelink is a one-stop shop for a range of services delivered on behalf of policy departments. These departments welcome suggestions from the public and they encourage people to contribute ideas about improvements to the department's policies, programs and services.

On this page


Department of Families, Housing, Community Services and Indigenous Affairs

The Department of Families, Housing, Community Services and Indigenous Affairs welcomes comments and suggestions about policy and service issues.

To offer suggestions:

[ return to top ]

Department of Education, Employment and Workplace Relations

Department of Education, Employment and Workplace Relations (DEEWR) welcomes and values client's comments about its services, or services arranged for others (such as Centrelink or Job Network providers) to provide to its clients.

To offer suggestions:

[ return to top ]

Department of Infrastructure, Transport, Regional Development and Local Government

The Department of Infrastructure, Transport, Regional Development and Local Government has a Client Services Charter which outlines standards of service, the right and responsibilities of clients and avenues for feedback.

To offer suggestions:

Please note: *Calls to 1800 numbers from your home phone are free. Calls from public and mobile phones may be timed and charged at a higher rate.

[ return to top ]

Department of Veterans' Affairs

The Department of Veterans' Affairs actively seeks feedback at all levels.

To offer suggestions:

[ return to top ]

Department of Health and Ageing

The Department of Health and Ageing works closely with relevant stakeholders and welcomes input from the community on policy issues.

To offer suggestions:

Please note: *Calls to 1800 numbers from your home phone are free. Calls from public and mobile phones may be timed and charged at a higher rate.

[ return to top ]

Department of Agriculture, Fisheries and Forestry

The Department of Agriculture, Fisheries and Forestry is committed to client service.

To offer suggestions:

  • phone Freecall™1800 813 753 (24 hour answering machine)*
  • fax (02) 6272 5583
  • write to Assistant Secretary, Parliamentary and Communications Unit, Department of Agriculture, Fisheries and Forestry, GPO Box 858, Canberra ACT 2601.

Please note: *Calls to 1800 numbers from your home phone are free. Calls from public and mobile phones may be timed and charged at a higher rate.

[ return to top ]

Did you find what you were looking for? You can also try the A-Z list, quick links, search, site help or send us feedback on how to make this a better website.

Return to Top