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Centrelink - Individuals
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Are you a parent or guardian?


Online services for families

Centrelink has a range of online services available for families. Save yourself some time and go online to do things like:

Make sure you are registered for online services first.


Online Services demonstrations

Want to know how easy it is to use Centrelink's Online Services?

Try out the new Online Services Demonstrations. You'll quickly discover how you can save yourself time.


ABC Learning Centres - voluntary administration and receivership

ABC Learning Centres, one of Australia's largest private child care providers, recently announced it has entered into voluntary administration which resulted in a receiver being appointed.

ABC Learning Centres are continuing to operate as normal. Your child care payments from Centrelink are not affected by this announcement.


Grandparents or guardians (or relatives) who care for children

If you are a grandparent or relative caring for children, and are unsure of what you may be entitled to, go to the Grandparents and relatives caring for children page on our website.


Owing money to Centrelink or the Family Assistance Office

Centrelink manages the recovery of amounts owed to the Family Assistance Office.


Avoid a Centrelink debt

Avoid a debt by letting us know when your situation changes.

Centrelink's here to help, but there are lots of things that can affect your payment.


Hot topics for parents or guardians

Other important topics for parents or guardians include:


Contact Centrelink

You can contact Centrelink in lots of ways:

For all Centrelink contact information, go to the Contact Us page on our website.

Parent or guardian payments

Centrelink can support parents or guardians with a range of payments:


Payment choices for families

If you are at risk of being overpaid your Family Tax Benefit or Child Care Benefit, there are payment choices available to help you.

All payment choices available are designed to suit varying family circumstances to reduce the potential of being overpaid.


Support for families and guardians

Centrelink can support parents or guardians with a range of services and programs:

For more information about services and programs for parents and guardians, go to the Services and programs for parents and guardians page.


Publications

Listed below are publications you may find useful:

For more information about publications for parents and guardians, go to the Publications for parents and guardians page on our website.


Forms

Listed below are claim forms you may find useful:

For more information about forms for parents and guardians, go to the Claim forms for parents and guardians page.


Useful links for parents or guardians

To find other resources on the web for parents and guardians, go to the Useful website Links page on our website.